---
title: "Customer feedback for the whole product org."
image: "https://feedovate.com/og/enterprise.png"
---

# Customer feedback for the whole product org.

One place for every customer request, ranked by the revenue behind it and synced with Jira and Linear. Your price never grows with your customers. Priced per contract. [Book a call](https://feedovate.com/schedule-demo) or email support@feedovate.com.

## Built for every team that hears from customers

- Unlimited customers: Every customer can post and vote. Your price never grows with them.
- Free for support and sales: They log feedback from Slack without a seat, and your team reviews it.
- Prioritized by revenue: See the customers and the revenue behind every request.

## The controls large teams need

- Enterprise SSO: Sign in with SAML or OIDC on your verified email domains.
- Enforced SSO: Require SSO for your team. The owner keeps a way back in.
- Just-in-time access: People your identity provider allows join as members.
- Sign-in methods: Choose SSO, Google or an email code for your workspace.
- Session control: See every active session and sign any of them out.
- Audit log: Sign-ins and admin changes for 12 months, with export.
- Encryption and isolation: Encrypted in transit and at rest, each workspace kept separate, stored in the US.
- No AI training on your data: Your content is never used to train AI models.

## Works with the tools you already use

- Jira: See the customers and revenue asking inside every linked issue.
- Linear: Two-way status sync, with the demand on every linked issue.
- Slack: Turn any message into a request, and reply in its thread when the status changes.
- API and MCP: Build on the REST API, or let AI agents work through MCP.

## Your data stays yours

- Export at any time: Download the whole workspace as JSON and CSV, on every plan.
- Privacy requests: Export or erase a customer's data when they ask.
- Deleted when you leave: We delete your data within 90 days.
- Breach notice: If a breach affects your data, we tell you, normally within 48 hours.

## What Enterprise includes

- Workspaces, seats and AI credits set per contract
- Enterprise SSO and the audit log
- Everything in Pro: revenue, segments, custom domain and Linear and Jira sync
- An onboarding call
- Your own terms and invoicing
- Unlimited end users

## For your security review

No SOC 2 yet. Security questionnaires answered on request at support@feedovate.com.

- [Security](https://feedovate.com/security): How we protect your data.
- [Data processing agreement](https://feedovate.com/dpa): Our DPA, part of our terms.
- [Subprocessors](https://feedovate.com/subprocessors): Who processes data for us.
- [Status](https://status.feedovate.com): Live status and uptime history.

## Frequently asked questions

### How much does Enterprise cost?

It's priced per contract, by workspaces, seats and AI credits. End users are unlimited, so the price never grows with your customers. Book a call or email support@feedovate.com for a quote.

### Can Feedovate support a team our size?

Yes. Your contract sets the workspaces, seats and AI credits, end users are unlimited, and support and sales log feedback from Slack without a seat.

### Which identity providers do you support?

Any provider that supports SAML or OIDC, such as Okta, Microsoft Entra ID or Google Workspace.

### Can we enforce SSO for everyone?

Yes, for everyone on your verified domains except the workspace owner, who keeps another way in. A problem at your identity provider never locks you out.

### Do support and sales need a seat?

Not to log feedback from Slack. Anyone in your Slack workspace who isn't a guest can turn a message into a request, and your team reviews it. Working in the dashboard or the Jira panel takes a seat.

### Where is our data hosted?

In the United States. Our Subprocessors page lists every provider that processes data for us and where.

### Do you have SOC 2?

Not yet. Our Security page describes our controls, and we answer security questionnaires on request at support@feedovate.com.

### Is our data used to train AI models?

No. AI features send content to our AI providers only to produce the result you asked for, and it's never used to train models.

### Do you sign a DPA?

Our Data Processing Agreement is part of our Terms of Service, so it covers every workspace from the start, with nothing to sign.

### Do you offer custom terms and invoicing?

Yes. Enterprise comes with your own terms and invoicing, set in your contract.

### Can you help us move from our current tool?

There's no one-click importer yet. Our REST API takes requests, votes, comments, customers and companies, and on Enterprise we plan the move with you on the onboarding call.

### What happens to our data if we leave?

Export the whole workspace at any time. Once it's deleted, we delete its data within 90 days, except where the law requires us to keep it.