Canny vs Productboard in 2026, compared
Canny is a feedback board priced on tracked users; Productboard a product management suite priced per maker. Pricing, features and which fits your team.
Feedovate team5 min read
Canny and Productboard both deal with customer feedback, but they’re built for different people.
- Canny is a feedback platform: customers post and vote, your team tracks requests to a roadmap and changelog, and AI captures requests from calls and tickets. It prices on tracked users.
- Productboard is a product management suite for teams of PMs: customer insights, a hierarchy from goals down to features, roadmaps, specs and an AI agent called Spark. It prices per maker, with five at least, and sells after a demo.
The short answer:
- Choose Canny if your main job is hearing from customers and showing them what’s coming.
- Choose Productboard if several product managers plan roadmaps across teams and need strategy and specs in one place.
- Look at Feedovate if you want Canny’s job with revenue in the ranking at a flat price. We make it, so it’s covered last and briefly.
Every fact below comes from each tool’s own website, and every price was read off its pricing page or help center on the date given.
Canny vs Productboard at a glance
| Canny | Productboard | |
|---|---|---|
| What it is | Customer feedback platform | Product management suite |
| Built for | Product teams listening to customers | Teams of product managers planning across teams |
| Pricing model | Tracked users | Per maker, five minimum |
| Free plan or trial | Free plan, 25 tracked users | Neither on the pricing page |
| Paid plans from | $79/month billed yearly, 100 tracked users | $295/month billed yearly (five makers) |
| How you buy | Sign up | After a demo |
| Customer portal | Every plan | Two portals on Business |
| Roadmaps | Public roadmap | Roadmaps, strategy and specs |
| Linear | Pro and Business | Not on the pricing page |
| Jira | Pro and Business | Up to five connections on Business |
| Salesforce | CRM integrations on Business | Enterprise |
| AI | Autopilot captures and organizes feedback | Spark agent, 500 credits per maker a month |
What Canny is
Canny calls itself an “AI-powered customer feedback platform”. Customers post and vote in a portal, your team moves requests through a public roadmap and announces them in a changelog. Autopilot reads support conversations, sales calls and review sites, pulls out feature requests, merges duplicates and summarizes threads. Since mid-2026, Canny Ideas groups what it finds into internal ideas and insights.
What Productboard is
Productboard is where product managers plan. Customer feedback flows into an insights repository and links to feature ideas, with importance scores and views by segment. From there, teams build a hierarchy from goals to features, plan roadmaps and write specs. Spark, its AI agent, writes voice-of-customer reports with citations and drafts specs and release notes. Customers can post in up to two product portals on Business.
Pricing compared
Canny prices on tracked users: anyone who posts, votes or comments, plus people Autopilot logs. Free covers 25 tracked users; Pro starts at $79 a month billed yearly ($99 monthly) for 100 and rises with your count; Business is priced on request. Checked on Canny’s pricing page, November 3, 2026.
Productboard prices per maker, the people who build roadmaps. Contributors who add feedback are free, 25 of them on Business.
| Plan | Billed yearly | Billed monthly | Minimum |
|---|---|---|---|
| Business | $59/maker/month | $75/maker/month | 5 makers |
| Enterprise | Custom | Custom | 5 makers |
From Productboard’s help center, checked October 29, 2026; its pricing page shows no price. AI runs on credits, 500 per maker a month, and Spark pauses when they run out until renewal or a top-up.
What a team actually pays:
| Scenario | Canny Pro, yearly | Productboard Business, yearly | Feedovate |
|---|---|---|---|
| 2 PMs, 250 customers giving feedback | $179/month | $295/month (5-maker minimum) | $39/month |
| 5 PMs, 1,000 customers | $529/month | $295/month | $79/month |
| 8 PMs, 5,000 customers | $1,079/month | $472/month | $79/month |
Canny’s figures above 100 tracked users are from its price slider as recorded in August 2026 (our Canny pricing breakdown). Canny Pro includes up to 10 managers.
So Canny is cheaper for a small team with modest feedback, and Productboard can be cheaper once many customers take part, if you’d use five makers anyway.
Features compared
Collecting feedback. Canny’s portal is the center of the product, and Autopilot adds requests from conversations you already have. Productboard collects feedback into its insights repository from integrations and its portals, and is built for the team to read it, not for customers to browse.
Prioritizing. Productboard links feedback to feature ideas with importance scores and segment views, inside a plan tied to goals. Canny ranks by votes and segments on Pro, and ties feedback to revenue through CRM integrations on Business.
Planning. Productboard’s strength: a product hierarchy, roadmaps for several teams, and specs. Canny’s roadmap is a public view of where requests stand.
Closing the loop. Canny’s changelog tells customers what shipped. Productboard’s Spark drafts release notes.
Integrations. Canny connects Linear, Jira, Slack and more, with CRM integrations on Business, and an MCP server. Productboard lists more than 25 integrations, an API and an MCP server, but caps Jira and Azure DevOps at five connections on Business and puts Salesforce on Enterprise.
Where Canny is stronger
- A customer-facing portal at the heart of the product.
- A free plan, and you can start without a sales call.
- Linear on Pro, and a long integration list.
Where Productboard is stronger
- Planning across many teams, from goals down to features and specs.
- AI that writes reports, specs and release notes.
- Cost per head once many customers give feedback and you need five makers anyway.
Which should you choose?
- One product team, customers posting and voting: Canny.
- Several PMs, roadmaps across teams, specs in the same tool: Productboard.
- You work in Linear: Canny; Linear isn’t on Productboard’s pricing page.
- You want to start today without a demo: Canny.
Where Feedovate fits
Feedovate does Canny’s job, a portal, a roadmap and a changelog that emails everyone who asked, with requests ranked by value, effort and, on Pro, the revenue of the customers asking. It costs a flat $39 or $79 a month with unlimited end users and two-way Linear and Jira sync on Pro. It has no product hierarchy or specs, so it won’t replace Productboard for teams that plan there. Compare directly: Feedovate vs Canny and Feedovate vs Productboard.